It hurts. A lot. When you lose access to your Facebook account and you don’t have a clue how to get it back. Facebook doesn’t make this process easy either. Several people including me have tried many google searches and have gone through multiple blog updates but finding the correct steps to follow is not easy. Well I’ve done some research, and here is what I have come up with.
Usually, you block your account if you feel it has been hacked / compromised so that no one can tamper with it until you figure out what to do next. This can happen if your account has been exposed to a virus by clicking on suspicious links, falling prey to cybercriminals & scammers or if someone has been up to no good. Not enabling mobile security functions can aid in things going terribly wrong for you.
The moment you can’t log in to your Facebook account, and it indicates that either your password or email has been changed, Facebook recommends you to secure your account my clicking on “My Account is Compromised” with a promise that they will help you log back into the account. This is when you start cursing the Social Media giant for not having adequate information available on how you can actually regain control.
Luckily, regardless of whether passwords, email id’s or mobile numbers have been changed, users can still get access back by proving their identity. Facebook accepts different forms of identification. Click on this link
for accepted ID’s. They prefer JPEGs.
Once you get your images sorted, fill out this form
with the following information.
- Description of incident
- Email / Mobile Number that was associated with Facebook account
- Password that was associated with Facebook account
- Name appearing on Facebook account
- Contact email and mobile number for future correspondence
Hopefully, you should get a response within two weeks.
Do let me know if this was helpful.